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B-291672,B-291672.2 1 (2003-02-20)

handle is hein.gao/gaobacyib0001 and id is 1 raw text is: I G A 0Comptroller General - -Accountability * Integrity * Reliability of the United States United States General Accounting Office DOCUMENT FOR PUBLIC RELEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of: LifeCare, Inc. File: B-291672; B-291672.2 Date: February 20, 2003 E. Sanderson Hoe, Esq., and Alison L. Doyle, Esq., McKenna Long & Aldridge, for the protester. Edward N. Ramras, Esq., U.S. Marine Corps, for the agency. Glenn G. Wolcott, Esq., and Michael R. Golden, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Agency reasonably rejected protester's proposal as technically unacceptable where solicitation required that proposals shall contain detailed information that addresses and responds to the evaluations factors, the solicitation listed the adequacy of offerors' proposed management plans and marketing plans as evaluation factors, and protester's proposal contained neither a management plan nor a marketing plan. DECISION LifeCare, Inc. protests the U.S. Marine Corps's award of a federal supply schedule (FSS) task order to Ceridian Corporation pursuant to a request for proposals (RFP) to provide various employee assistance services for Marine Corps members and their families. LifeCare protests that the agency improperly evaluated LifeCare's proposal as technically unacceptable. We deny the protest. BACKGROUND In August 2002, the U.S. Marine Corps identified a need to provide on-call employee assistance program (EAP) services for service members and their families. On September 10, 2002, the U.S. Marine Corps issued a solicitation to three FSS vendors, including LifeCare and Ceridian, seeking proposals to provide on-demand EAP services, 24 hours a day, 7 days a week, via toll-free telephone lines and the Internet.

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