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092120 1 (1971-01-06)

handle is hein.gao/gaobacwen0001 and id is 1 raw text is: 








IN REPLY REFER TOs
  18134


UNITED STATES GENERAL  ACCOUNTING  OFFICE
             REGIONAL OFFICE
    3086 FEDERALOFFICE BUILDING, 909 FIRST AVENUE
         SEATTLE, WASHINGTON 98104


Mr. Sidney I. Lezak
United States Attorney
Room 506, U.S. Court House - New
620 S.W. Main Street
Portland, Oregon   97205


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Dear  r.  e Za0x

     We have completed our review of  the collection policies and
procedures employed by the District  of Oregon U.S. Attorney's Office.
Our review, made pursuant to a  recommendation by the House Committee
on Government Operations in House  Report 91-701, dated December 8,
1969, was directed toward  (1) determining the effect of the Federal
Claims Collection Act of 1966  on the U.S. Attorneys' debt collection
work-load, (2) determining  the adequacy of the U.S. Attorneys' collec-
tion reporting system, and  (3) evaluating the collection efforts of
the U.S. Attorneys.  The  result of our review, including tentative
conclusions and recommendations  for actions at the Department level,
will be considered for  inclusion in a report to the Congress.

     There are certain areas,  however, in which you may wish to make
improvements at the local  level.  These matters, which we have dis-
cussed with members of your  staff, are (1) continuity of collection
staff, (2) attempts  to locate debtors, (3) increased use of telephone
and personal contacts with  debtors, (4) controls over incoming payments,
and (5) use of closing memoranda.   A brief ,discussion of each of these
areas follows.

Continuity of collection  staff

     The Assistant U.S.  Attorney in charge of collections told us that
most delays in  follow-up on collection efforts have been the result of
using the position  of collection clerk as a training position for new
employees.  He stated  that, to be effective, a collection clerk should
be trained in  the skills necessary for the position and kept on the job
long enough  to become proficient in the use of these skills.  In order
to provide continuity  of staff for improved collection efforts, you
may wish to make  the position a permanent one.


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