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090182 1 (1977-09-20)

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  z                   UNITED STATES GENERAL ACCOUNTING  OFFICE
                               WASHINGTON,  D.C. 20548
                                                                          09
HUMAN RESOURCES
    DIVISION



    Mr. Wallace E. Busbee, Director
    Internal Audit Service
    Veterans Administration                                 LM090182

    Dear Mr. Busbee:

        The General Accounting  Office has surveyed the Veterans
   Administration  (VA) Veterans Representative (Vet-Rep) on Campus
   program administered  by VA's Department of Veterans Benefits
   (DVB).  Our survey was conducted  at VA's central office,
   Washington, D.C.; the  Los Angeles and Washington, D.C., regional
   offices; and selected educational  institutions within the
   jurisdiction of the VA  regional offices visited.  Limited
   information also was obtained  via telephone discussions with
   officials df  the New York, Houston, St. Petersburg, and Waco
   VA  regional offices.

        The objective of our  survey was to get indications of
   whether program  requirements were being met and program goals
   were  being accomplished.

        Our survey  indicated various problems with the program.
    We noted at some of the locations visited that:

         --VA educational assistance inquiries (EAIs) had not
         been   reported timely.

         --monthly reports of the timeliness of EAI resolution
         were  misleading.

         --reports prepared by Vet-Rep supervisors were not
           comprehensive enough.

         --school officials prohibited Vet-Reps to supervise
         work-study   students.

         Since the locations visited during the survey do not
    represent a scientific sample, problems identified may not
    necessarily be representative of the national program,
    Presently, we do not plan to initiate a review of the program.



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