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087964 1 (1988-01-14)

handle is hein.gao/gaobactwk0001 and id is 1 raw text is: /~' :1 )~1 *~ Comptroller General of the United States Washington, D.C. 20548 January 14, 1988 The Honorable Paul A. Volcker Chairman, National Commission on the Public Service 1616 H*Street, N.W., Suite 200 Washington, .C. 20006 Dear V cker: I appreciate the opportunity to provide my thoughts on the critical need to revitalize the federal career service. I share your concerns that too many of the best and brightest are leaving government service and not enough of the same quality are coming in. Without dedicated high caliber career staff, federal executives will continue to spend too much of their time grappling with, and explaining, operational defects--such as computer mishaps, flight delays, or cost overruns--instead of working on new and enhanced policy initiatives. This is a situation which must be overcome if the American public is to have the kind of government it deserves. I've given considerable thought to the questions which you sent me several months ago. As you know, the General Accounting Office (GAO) has done a large body of work on the problems facing the public service and the effectiveness of efforts to cope with those problems. No doubt your Commission is familiar with our many reports and testimonies on subjects including pay and benefits, the Senior Executive Service (SES), staffing, and retention policies., I assume, however, that your questions were meant to solicit my personal views based on my own government experience, most particularly as Comptroller General. and head of the GAO. My overall experience with career service as head of the GAO has been excellent. When I took office in 1981, I was impressed with the many dedicated outstanding individuals working in this agency. And I continue to be encouraged by the high caliber of new entrants. Generally, GAO has a highly skilled career staff with good morale. While I have lost several valuable executives over the past __________or/ Lt

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