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AIMD-99-190R 1 (1999-06-11)

handle is hein.gao/gaobacnbl0001 and id is 1 raw text is: United States (3.. General Accounting Office Washington, D.C. 20548 Accounting and Information Management Division B-281270 June 11, 1999 The Honorable Togo D. West The Secretary of Veterans Affairs Subject: Year 2000 Computing Crisis: Actions Needed to Ensure Continued Delivery of Veterans Benefits and Health Care Services Dear Mr. Secretary: On April 15, 1999, we testified before the Subcommittee on Oversight and Investigations, House Committee on Veterans' Affairs, on the readiness of the Department of Veterans Affairs (VA) to deliver benefits and health care services through the turn of the century! In our testimony we reported that, while VA continues to make progress, key actions remain to be performed. Specifically, (1) the Veterans Benefits Administration (VBA) and Veterans Health Administration (VHA) have not yet completed testing of their mission-critical systems to ensure that the systems can reliably accept future dates, (2) VHA has not yet completed assessments of its facility systems, (3) VHA's pharmaceutical operations are at risk because the automated systems supporting its consolidated mail outpatient pharmacies (CMOP) are not yet Y2K compliant, (4) VHA does not yet include the CMOP systems in its quarterly report of mission-critical systems to the Office of Management and Budget (OMB), and (5) VHA does not yet know if its medical facilities will have a sufficient supply of pharmaceutical and medical-surgical supplies on hand because it does not have complete information on the Y2K-readiness of these manufacturers. This report transmits our recommendations to VA for completing key actions necessary to ensure the continued delivery of benefits and health care services to veterans beyond January 1, 2000. Our testimony, reprinted as enclosure 1, contains a description of our objectives, scope, and methodology. As you know, we incorporated VA's comments into our April 15 testimony. We performed our work in accordance with generally accepted government auditing standards. 'Year 2000 Computing Crisis: Action Needed to Ensure Continued Delivery of Veterans Benefits and Health Care Services (GAO/T-AIMD-99-136, April 15, 1999). GAO/AIMD-99-190R Veterans Benefits and Health Care Services

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