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GAO-12-159SP 1 (2011-10-14)

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          GAO
          Acona ity * Integrity * Reliability
United States Government Accountability Office
Washington, DC 20548




          October 14, 2011

          The Honorable Joseph I. Lieberman
          Chairman
          The Honorable Susan M. Collins
          Ranking Member
          Committee on Homeland Security and Governmental Affairs
          United States Senate

          Subject: U.S. Postal Service: Mail Trends Highlight Need to Fundamentally Change
                  Business Model

          This report formally transmits a summary of our findings regarding changing mail
          trends and the actions and decisions needed to restructure USPS's business model
          (see attachment). Our report is in response to your September 21, 2011 request
          letter and it contains information that was used to brief your staff on October 7, 2011.

          As agreed with your offices, unless you publicly announce the contents of this report
          earlier, we plan no further distribution until 30 days from the report date. At that time,
          we will send copies to the Postmaster General, other congressional committees, and
          interested parties. In addition, this report will be available at no charge on the GAO
          website at http://www.gao.gov.

          If you or your staffs have any questions regarding this report, please contact me at
          (202) 512-2834 or herrp@gao.gov. Key contributors to this report were Teresa
          Anderson (Assistant Director), Tida Barakat, Erin Cohen, Bess Eisenstadt, Colin
          Fallon, Aaron Kaminsky, and Crystal Wesco.





                    12

          Phillip R. Herr
          Director, Physical Infrastructure Issues

          Attachment


GAO-12-159SP U.S. Postal Service

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