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GGD-84-59 1 (1984-03-08)

handle is hein.gao/gaobabnhh0001 and id is 1 raw text is: 

                     UNITED STATES GENERAL ACCOUNTING OFFICE
                             WASHINGTON, D.C. 20546


ZMAL GOV9NM WE?

                                                      r.MARCH 8, 1984
      B-214537                      -,


                                           RELEASED

      The Honorable John C. Danforth
      Chairman, Subcommittee on
        International Trade
      Committee on Finance
      United States Senate                                  123649

      Dear Mr. Chairman:

           Subject: U.S. Customs Service's Import Classification
                     Operations: Staffing and Workload Changes
                     (GAO/GGD-84-59)

           We are studying, at your request, certain aspects of the
      U.S. Customs Service's process used to ensure the accurate clas-
      sification of imported products. As arranged with your office,
      we are initially providing you information on the number of
      entries of imported goods and the staffing used to process the
      entry documentation for fiscal years 1979 through 1983. Our
      evaluation of the results of Customs' entry review process will
      be the subject of a separate report to be issued to you prior to
      the fiscal year 1986 subcommittee hearings. The full scope of
      our work is explained in enclosure I.

           Over the last few years, there has been an increase in the
      number of formal entries--import transactions exceeding $250 in
      value--of imported merchandise and a decline in the backlog of
      entries waiting Customs' review. This has occurred despite a
      decrease in the number of Customs' personnel used to process
      entries. Whether the quality of Customs' entry review process
      has kept pace with the increased workload is, as noted above,
      the subject of our ongoing review.

      IMPORT CLASSIFICATION OPERATIONS

           Customs import specialists determine whether importers or
      their brokers have properly classified and valued imported
      products, correctly calculated duties owed, and provided all
      data and documents required to admit merchandise into the


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