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HRD-83-47 1 (1983-03-28)

handle is hein.gao/gaobabmww0001 and id is 1 raw text is: 



                  UNITED STATES GENERAL ACCOUNTING OFFICE
                             WASHINGTON, D.C. 20548

HUMAN RESOURCES
   DIVISION



   Miss Dorothy L. Starbuck
   Chief Benefits Director
   Department of Veterans Benefits
   Veterans Administration

   Dear Miss Starbuck:

         Subject: Veterans Administration's Practices
                  for Allowing Educational Benefit
                  Payments for Courses Not Successfully
                  Completed (GAO/HRD-83-47)

         The General Accounting Office has reviewed the Veterans
    Administration's (VA's) implementation of the legislative pro-
    vision which prohibits payment of educational benefits to
    students for courses for which the grades assigned are not used
    in computing the requirements for graduation, including courses
    from which the students withdraw, unless there are mitigating
    circumstances (38 U.S.C. 1780(a)(4)).

         We found that students received educational benefits to
    which they may not have been entitled. VA was accepting as
    mitigating circumstances nearly all statements submitted by
    students. The statements often did not indicate what control the
    students had over the events described or how the events affected
    the students' ability to successfully complete the courses.

         As a result of our discussions with VA officials, VA took
    action to clarify when mitigating circumstances should be
    accepted and to increase the requirements for supporting
    evidence. VA's action should, if properly implemented,
    substantially correct the situtation.

         These matters are discussed in more detail below.

    BACKGROUND

         Because of program abuse detected in the mid-1970s, the
    Veterans' Education and Employment Assistance Act of 1976
    (Public Law 94-502) prohibits educational benefit payments for


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