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GAO-01-413SP 1 (2001-03-01)

handle is hein.gao/gaobabmen0001 and id is 1 raw text is: B MANAGING DIRECTOR Joel C. Willemssen ff -DIRECTORS Robert E Dacey Randolph C. Hite Linda D. Koontz David L. McClure PHONE (202) 512-6408 MAILING ADDRESS U.S. GeneralAccounting Office Information Technology Room 4R26 441 G Street, NW Washington, D.C. 20548 INFORMATION TECHNOLOGY Information technology (IT) can be a key element of management reform, dramatically reshaping government to make it more responsive and efficient. The rapid pace of technological change and innovation offers unprecedented opportunities for government to use IT to enhance service to citizens through improved performance and at reduced costs. With these opportunities, however, come vulnerabilities to unauthorized access to and disclosure of information. The Information Technology Team is leading GAO's efforts to address these issues, on both an agency-specific and a governmentwide basis. I DECITO 0 Along with a focus on information security and mitigating continuing vulnerabilities to critical government operations and assets, we seek to assist the Congress in assessing and improving agencies' management of their substantial IT investments, including modernization efforts that continue to be at risk at several agencies. We are concerned with how the government collects and manages its information as well as with privacy concerns in a world of instant Internet communication. We also focus on structural improvements, such as the creation of a governmentwide chief information officer position. Our information systems specialists perform their work across the country. Examples of agencies we have reviewed include the Federal Aviation Administration, Small Business Administration, Department of Defense, Department of Veterans Affairs, and the Immigration and Naturalization Service. Our staff are located primarily in Washington, D.C., with additional concentrations in Atlanta, Dallas, and Denver. Specifically, we are focused on achieving the following results: strengthening information security and critical computer-supported infrastructure protection; enhancing the collection, use, and dissemination of government information; pursuing opportunities for electronic (e-) government; constructing sound enterprise architectures; fostering mature systems acquisition, development, and operational practices; ensuring sound agency IT investment practices; and developing IT human capital strategies. ~JA4~2~ Acountabillty Integrity Reliablility

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