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B-261306.2 1 (1996-07-01)

handle is hein.gao/gaobablno0001 and id is 1 raw text is: 




GAO             United States
                General Accounting Office
                Washington, D.C. 20548

                Office of the General Counsel




                B-261306.2


                July 1, 1996



                Resource Protection
                Attention: Bobby L. Cates
                P.O. Box 3417
                Tampa, FL 33601-3417

                Dear Mr. Cates:

                This is in response to your letter of September 15, 1995, requesting reconsideration
                of our decision Allied Van Lines, B-261306, Sept. 1, 1995, which denied your claim
                for refund on behalf of Allied of $1,248 for loss/damage to a shipment of household
                goods which Allied picked up from nontemporary storage.

                Our September 15 decision found that since the warehouse produced the inventory,
                which you argued was not available to the Allied driver when he picked up the
                shipment, the list of goods made by the driver was a rider to the original inventory
                and not a new inventory. Therefore, we denied the claim because as the last
                carrier, Allied should bear the loss.

                In your request for reconsideration, you argue that the inventory produced by the
                warehouse was completed when the household goods were picked up and was only
                signed by the military member and the warehouseman, not by an Allied
                representative. Therefore, there is no proof of tender of the items to Allied.

                The inventory of a shipment of household goods going to nontemporary storage
                would only be signed by the above two parties since Allied did not enter the picture
                until after the period of storage. That is the purpose of having the delivering carrier
                complete a rider noting any discrepancies between the inventory and the tendered
                items.

                As our Office noted in Resource Protection, B-265682, Feb. 20, 1996, a case
                involving similar facts, when the original inventory was not available, the driver
                should have contacted the service to ascertain if it had a copy of the original
                inventory or to obtain instructions as to how to proceed. By failing to do this, the


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