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B-114874 1 (1973-09-28)

handle is hein.gao/gaobablao0001 and id is 1 raw text is: RESTRICTED , Pot to be released Outside the *OLR0 b h ffice Of Coc except 0 t11e basis Of cticj apipr i isy kept he O Dficeof Coargressionai Relatons, a recordof hic - WASHINGTON. O.€. Z.050 8OA RELEASED ..anhOA (7 B-114874 SEP 28 1973 The Honorable Wright Patman House of Representatives -- Dear Mr. Patman: By letter dated March 23, 1973, you requested information about/inquiries we are making )into Postal Service efficiency. ,v You also inquired about the possibilty o ur making a study of the Postal Service in the Gulf Southwest States of Arkansas, Louisiana, Oklahoma, and Texas. You stated that if this study were not feasible you would like to have detailed information pertinent to the complaint you received from Mr. W. B. Turner, publisher of the Citizens Journal of Atlanta, Texas, concern- ing the deterioration of econd-class mail service in the Texarkana sectional center. We advised you on April 17, 1973, that we were gather- ing information on postal activities in certain States and major cities throughout the country and that we would prefer not to undertake a separate study of the Gulf Southwest be- cause the results would probably only confirm our tentative finding that there is a nationwide pattern to postal opera- tion problems. We did, however, examine the activities of the Texarkana sectional center. We concluded that delivery of Mr. Turner's publication has been delayed occasionally, but we could not pinpoint any particular deficiencies which would cause his subscribers to continually complain of late delivery. The Texarkana center processes approximately 450,000 pieces of mail a day for the city of Texarkana and 65 associ- ate post offices. Twenty-three of these associate post of- fices are in Texas and have been served by the Texarkana_-- center for many years. The other 42 offices are in Arkansas and were served by the Hope, Arkansas, sectional center until May 1972, when all mail rocessing was consolidated at the Texarkana center. The furthest offices are about 50 miles from Texarkana.

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