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B-205135 1 (1983-03-23)

handle is hein.gao/gaobabjam0001 and id is 1 raw text is: 



                 COMPTROLLER GENERAL OF THE UNITED STATES
      ! ))WASHINGTON D.C. 2054
              ~RELEASED

B-205o135                                    MAR 1983



                                                           088095
The Honorable Sam Gibbons        --    ..
Chairman, Subcommittee on Trade
Committee on Ways and Means
House of Representatives

Dear Mr. Chairman:

     You requested that we compare several Japanese and American
firms to determine what, if any, differences exist in their ap-
proaches to achieving high productivity and product quality. This
effort was also to respond to Section 203 of H. R. 4346, which if
enacted, would require a General Accounting Office study of trends
in Japanese productivity in selected basic and high technology com-
panies. We chose the semiconductor industry for study, but after
several months of negotiating to gain the support and cooperation
of American semiconductor firms, we have not been successful.

     This outcome is regrettable in view of your ongoing dialogue
with this industry, as well as your deliberations on trade policy,
particularly with Japan. And of paramount importance is the need
to base policy options on objective analyses of company-level in-
formation.

     We had planned to compare five Japanese and five American-
owned companies in the United States in the same industry or with
the same product lines. We had hoped to determine whether signifi-
cant differences exist in (1) corporate structure, (2) capital
availability and cost, and (3) production processes. While consid-
erable study has been done in the first two categories, we wanted
to determine to what extent any differences disclosed were within
management's control and discretion to change. We intended, how-
ever, to primarily emphasize how manufacturing process design and
operations compare. (Our study guidelines are contained in enclo-
sure I.)

     Concentrating on production processes would be valuable,
because very little detailed information is available on actual
production operations, and because production efficiency and
product quality are the true test of management's competence.
Moreover, comparative efficiency and product quality achieved at
the company level were the crux of your request.

     We selected the semiconductor industry for study because (1)
this technology is at the core of the microelectronics revolution,
(2) technological leadership in this industry is considered vital
to our national security, (3) Japanese semiconductor competition

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