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AFMD-85-70 1 (1985-08-20)

handle is hein.gao/gaobabffz0001 and id is 1 raw text is: 5 WI


BY THE US, GENERAL ACCOUNTING OFFICE



Report To The Administrator

Of General Services


General Services Administration Needs

To Improve Its Internal Controls


o Prevent Duplicate Payn


GAO found that the General Services Administration had
uthorized at least 32 duplicate payments totaling about
1.3 million at one of its nine payment centers during
iscal year 1984. Almost all of that amount had been
ieturned by the vendors involved. The main reasons for
hese improper payments were:


  --Automated payment system features and manual
    controls were not adequate to ensure that goods or
    services received were paid for only once.
  --Administrative practices at the payment center GAO
    reviewed decreased the effectiveness of existing
    automated controls.

he payment center did not know how many duplicate
ayments were returned by vendors. Also, claims for
i entified duplicate payments were not aggressively
pursued.

QAO recommends several improvements to the auto-
aiated internal controls and administrative operations
hich should reduce duplicate payments and lessen
administrative workload.


C)
C
z


ients


127741


GAO/AFMD-85-70
AUGUST 20, 1985

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