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HRD-85-28 1 (1985-02-07)

handle is hein.gao/gaobabeyn0001 and id is 1 raw text is: R E ST R IC T E D -t L reI et t te - l 3 , 1 1 r l A cc e°o +nt g bfiic'e X n t ar' ,' o by Rel. Oc+hc ,,. BY THE US, GENERAL ACCOUNTNG OF CE Report To The Chairman Committee On Veterans' Affairs United States Senate Administration Of And Veterans' Participation In The VA Beneficiary Travel Program The Veterans Administration (VA) pays transportation expenses of eligible veterans who travel between their residences and medical facilities for treat- ment and assistance. In fiscal year 1984, these expenses totaled over $91 million. GAO judgmentally selected 13 medical centers out of 168 VA medical facilities throughout the nation and evaluated internal controls over these travel expend- itures. The centers visited were, in GAO's opinion, generally implementing appropriate internal control techniques to prevent fraud and program abuse and minimize error and waste in the beneficiary travel program. GAO also identified and evaluated 13 situations related to beneficiary travel that it considered particularly vulnerable to abuse or mismanagement. All but four of these areas of vulnerability generally appeared to be adequately con- trolled. GAO recognizes that program abuses related to (1) car pooling, (2) address validation, (3) income certification, and (4) requests for unneeded medical care will be extremely difficult to control. Moreover, when compared to the relatively low median travel cost per trip for the veterans GAO inter- viewed, the costs to implement additional controls would, in GAO's opinion, appear to exceed the expected benefits. Notwithstanding these areas of vulnerability, the centers visited were generally implementing the beneficiary travel program in a prudent manner. This report also contains (1) information on VA's process of budgeting and allocating funds forthe beneficiary travel program and (2) profile data for 1,512 veterans interviewed at the 1 3 centers visited. 126402 GAO HRD-85-28 1CCOU\ ' FEBRUARY 7,1985

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