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HRD-85-48 1 (1985-03-08)

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BY THE US. GENERAL ACCOUNTING OFFICE


Report To The Honorable

Lawrence J. Smith

House Of Representatives





Problems In Administering Medicare's

Health Maintenance Organization

Demonstration ProjectsWi Florida


In February 1985, the Department of Health and Human Services initiated
a program to expand the use of health maintenance organizations (HMOs)
by Medicare beneficiaries. This new program was preceded by 26
demonstration projects throughout the country to test HMOs' effec-
tiveness. Four of the demonstration projects, involving about half of lt
Medicare beneficiaries in such projects, were started in south Florida,,
Because of beneficiary complaints and concerns regarding those HMOs,
GAO was asked to review them.

GAO found the system for coordinating HMO and Medicare payments to_
physicians and hospitals susceptible to errors, such as Medicare paying
for services that an HMO had already been paid for. Many errors GAO
identified occurred becausebeneficiary HMO enrollment dates were not
recorded until after the actions became effective. This led to'incorrect
determinations as to who shouldyV medical expenses--the HMOor the
regular Medicare program,-GAD recommends that HHS correct probleom
resulting in erroneoUs paylvilitS because of the program's wcpansion
nationwide.
GAO also ide      elatively small number of beneficiaries for whom
reimbursemeal expenses was uncertain because they were
transitioning'     of HMOs. During such periods, i is not always
clear who is t for paying medical expenses--this beneficiary,
the HMO, or       . GAO is continuing to assess the magnitude end
specific causes ofthe transitioning problems. In a follow-on report, GAO.
will address this andthe remaining questions it was asked to pursue.




    01

 z                               0u m.                         GAO/ HRD-85-48
                                                                MARCH 8, 1985

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