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GGD-84-73 1 (1984-08-08)

handle is hein.gao/gaobabete0001 and id is 1 raw text is: BY THE U.S. GENERAL ACCOUNTING OFFICE Report To The Chairman, Subcommittee On Civil Service, Post Office, And General Services Committee On Governmental Affairs United States Senate Information On The Status Of Postal Service Costs And Mail Delivery Service Under The Postal Reorganization Act Enacted in 1970, the Postal Reorganization Act was the most comprehensive revision ever of postal legislation. The act reorganized the Post Office Department into the Postal Service in order to improve mail service. GAO's review shows that since the enactment Of the Postal Reorganization Act, the Service's verall annual mail volume has increased over 5 percent, from 87 billion to 119 billion. Available data also indicates that the Service's Mail delivery goals are consistently being met and that the public generally views mail service favorably The Service continues to receive hundreds of thousands of service complaints from individual mailers, but it has made efforts to improve mail service to the general public. PIostal Service annual operating expenses have i creased 151 percent under the act, from 9.6 billion to $24.1 billion However, adjust- ipg this increase for inflation from 1972 through ' 983 reduces the $24 1 billion to $11 2 billion, roducing a real increase in annual operating ( xpenses of 17 percent over 11 years. The Service continues to make efforts to reduce costs. 125108 GAO/GGD-84-73 AUGUST 8, 1984 5 q on

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