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GGD-81-107 1 (1981-09-30)

handle is hein.gao/gaobabcmr0001 and id is 1 raw text is: HUD S?4 UNITED STATES GENERAL ACCOUNTING OFFICE WASHINGTON, D.C. 20548 GENERAL GOVERNMENT DIVISION SEPTEMBER 30,1981 B-2o4978 The Honorable William F. Bolger Postmaster General 116567 Dear Mr. Bolger: Subject: Postal Service Employee Development Programs Need Better Management (GGD-81-107) We recently completed a limited review of programs providing training or developmental experience to Postal Service employees and found that (1) program instructions were not always followed and (2) some programmatic changes are needed. Weaknesses included: --Some postal career executive candidates received no developmental training and experiences. --Candidate lists for officer-in-charge assignments were not properly maintained or used. --Employee performance evaluations were not always prepared. --Some significant program costs were not accumulated. OBJECTIVES, SCOPE, AND METHODOLOGY The objective of our review was to determine if management controls over programs which provide training or developmental experiences to postal employees should be strengthened. We made our review at Postal Service Headquarters; the Eastern (Philadelphia) and Central (Chicago) Regions; district offices in Indianapolis, Indiana, and Columbus, Ohio; and management sectional centers in Indianapolis, Indiana, and Cincinnati, Ohio, between January and April 1981. At each location visited we interviewed postal officials and reviewed pertinent postal instructions, program guidelines, and cost data. We emphasized the extent of management control over the programs and compliance with postal instructions. Random (223210) ... e

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