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FPCD-81-53 1 (1981-07-01)

handle is hein.gao/gaobabccb0001 and id is 1 raw text is: UNITED STATES GENERAL ACCOUNTING OFFICE WASHINGTON, D.C. 20548 FPDELAL PMRSONNEL AND COMPENSATION DIVISION B-203332 JULY 1., 1981 Lt. General Richard L. West Chairman, Board of Directors Army and Air Force Exchange Service 115694 Dear General West: Subject: AAFES Personnel Policies For UA Employees: Issues and Concerns (FPCD-81-53) We recently reviewed certain Army and Air Force Exchange Service's (AAFES) personnel policies and procedures which ap- ply to Universal Annual (UA) employees. Our objectives were to gain an overview of these policies and procedures and to identify ways in which AAFES can more equitably or effectively manage its UA work force. We conducted our review at AAFES headquarters, Dallas, Texas. We noted several areas where increased management atten- tion could benefit AAFES and its employees and could provide more effective use of nonappropriated funds. Specifically, we identified (1) a number of unplanned transfer actions which were more costly than preplanned transfers, (2) several inci- dents of inconsistently applied mobility agreement policies, and (3) some examples of poor matching of employee skills with job requirements. We also reviewed the functions of the Central Promotion Board and identified several problems which suggest that management cannot rely on the board to con- sistently identify the best qualified candidates for promotion. In addition, we found that AAFES employees do not enjoy the same appeal rights as other Federal employees and are not guaranteed the right to receive the supplemental retirement benefits they earned for participating in the AAFES executive management program. (997054) .7 ' C

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