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GGD-81-64 1 (1981-03-27)

handle is hein.gao/gaobabbtb0001 and id is 1 raw text is: UNITED STATES GENERAL ACCOU WASHINGTON, D.C. 20548 GENERAL GOVERNMENT DIVISION k:AR 2 8 1 B-202584 Mrs. Stella Hiackel Sims Director, Bureau of the Mint IHIiIIH11t Department of the Treasury 114834 Dear Mrs. Sims: Subject: E ortunities Still Exist to Better Use the Mint's Data Processing Center (GGD-81-64) This report is the result of our review of the Bureau of the Mint's automatic data processing center in San Francisco, California. As you know, the data center serves not only the Mint but other Treasury bureaus and Federal agencies as well. We made our review at the center and the Mint headquarters in Washington, D.C., by analyzing computer utilization records and interviewing various management personnel to evaluate how well the Bureau's data processing resources are managed. We found that utilization statistics for the data center's computer system are not being interpreted or used correctly so that management is not accurately informed as to how much processing capacity exists. As a result, the computer is not being used to its full potential. At the current rates being charged to non-Mint users, this unused capacity represents a loss in annual billings of over $1 million. More importantly, the possibility exists that other agencies may be incurring unnecessary costs for data processing equipment or services when the Mint's facility could be used to meet their requirements. We also found that, on the basis of its present use, the data center has excess peripheral devices. On the basis of the utilization data we analyzed, we believe that some of this equip- ment would still be excess to the center's needs, even if the computer were used to its full potential. However, exactly how much of this equipment is or would be unnecessary cannot be deter- mined until the center better monitors computer performance as recommended by previous studies. Procedures to do so should be the basis of a systematic, coordinated, and comprehensive program to better assess the center's workload, increase the resources made available to other agencies, and better justify equipment acquisitions. (260010)

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