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GGD-81-43 1 (1981-03-17)

handle is hein.gao/gaobabbqb0001 and id is 1 raw text is: 
                                                    Y-74



                  UNITED STATES GENERAL ACCOUNiNG OFFICE
                          WASHINGTON, D.C. 20548


GENERAL GOVERNMENT
    DIVIGION

    B-201698                                       MARCH 17, 1981


    Mr. H. Stuart Knight
    Director, U.S. Secret Service
    Department of the Treasury
                                                         114604
    Dear Mr. Knight:

         Subject: TheLS cret Service Has More Computer
                   Capacity Than It NeedsJ(GGD-81-43)

         We have reviewed the use of computers by the Secret Service
    to evaluate how effectively these resources are managed and how
    well they contribute towards the accomplishment of the Service's
    mission. We made our review at Service Headquarters in Washing-
    ton, D.C., by analyzing available records, interviewing key
    personnel and senior management in the data processing and
    user groups, and conducting limited tests of the Service's
    computerized information systems.

         The Service relies heavily on data processing to carry out
    its protective and law enforcement functions. The capability
    to store huge volumes of information and retrieve it rapidly
    is a tremendous asset to the Service. We found, however,
    that the Service has not adequately defined its data processing
    requirements and as a result has more computer capacity than
    necessary. Specifically, the Secret Service has two large
    high performance computers when one would be sufficient.

         Service officials we spoke with cited several reasons why
    two computers are required. However, we could not find any
    evidence that the Service had determined the necessity of
    dual computers before acquiring them or had considered and
    justified the additional cost of the potential benefits for
    two computers. The rationale used by the Service to explain
    why it has two computers is based on requirements that are
    not being met and, in any event, could be satisfied with
    a single computer. The expected total cost of both computers
    over their 6-year life is $3.5 million. In view of the signifi-
    cant dollar savings which could be realized, the Service should
    move as quickly as possible to reassess its computer equipment
    needs.


                                                           (260010)


                            6/5-277

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