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AFMD-81-25 1 (1981-02-26)

handle is hein.gao/gaobabbof0001 and id is 1 raw text is: 

BY THE COMPTROLLER GENERAL



Report ToThe Congress

OF THE UNITED STATES


Federal Agencies' Maintenance Of

Computer Programs: Expensive And

Undermanaged


Federal agencies spend millions of dollars an-
nually on computer software (program) mainte-
nance but little is done to manage it.

GAO studied 15 Federal computer sites in
detail, and received completed questionnaires
from hundreds of others. All reported large
maintenance efforts but few had good records
and very few managed software maintenance
as a function.

Improvements can and should be made both
in reducing maintenance on existing software
and in constructing new software to reduce its
eventual maintenance costs.

The National Bureau of Standards should issue
a standard definition and specific technical
guidelines for software maintenance. Heads of
Federal agencies should require their automatic
data processing managers to manage software
maintenance as a discrete function.







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     AFMD-81-25
FEBRUARY 26, 1981


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