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GGD-80-103 1 (1980-09-09)

handle is hein.gao/gaobabbbf0001 and id is 1 raw text is: ft CS EtI .D *t to be released o ASWo thiz C I'27 in e ont e b0SM 1 .1O - by of 9 ongr !a I ela ons UNITED STATES GENERAL ACCOUNTING OFFICE WASHINGTON, D.C. 2O58 RELEASED G ERAL GOVERNM 04T DIVISION B-200196 September 9, 1980 The Honorable Thomas F. Eagleton Chairman, Subcommittee on Governmental Efficiency and the District of Columbia Committee on Governmental Affairs United States Senate Dear Mr. Chairman: Subject: eview of the District of Columbia's Automatic Data Processing operations7 (GGD-80-103) As you requested in your August 27, 1980, letter, we are reporting on the results so far of our ongoing work as it re- lates to the District of Columbia's data processing personnel and training practices. As you know, the District relies on automatic data processing resources in administering programs and delivering governmental services. In some agencies, data processing support is so important that many programs could not be operated without it. The purpose of our efforts is to assess the overall effectiveness of the District's management of its auto- matic data processing resources and recommend improvements where needed. Accordingly, we are looking at the processes for long-range planning, software development, computer production, computer performance evaluation, computer installation management, and certain areas of contracting. Because our preliminary work indicated that the District may be experiencing problems attracting and retaining employees and keeping them abreast with the ever-changing technology of data processing, we are also gathering some limited information in these areas to identify whether any problems exist, the extent of the problems, and their effect on operations. In this regard, our review objectives are not to comprehensively evaluate the District's personnel management in such areas as requirements determination, recruiting, staffing, development, utilization, evaluation, and retention. 7(426530)

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