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HRD-80-62 1 (1980-05-20)

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Untted States General Accounting i' . l RIelatioDniv so
washngon. DC 20548                               Division

  -198024                                  May 20, 1980


  The Honorable James R. Jones
  House of Representatives

  Dear Mr. Jones:

       Subject:    r Management Has Reduced the
                -Effectiveness of Tulsa Human
                Services Agency ProgramJ(HRD-80-62)

       This report is in response to your April 28, 1979, letter,
  requesting that we review the administration of the Tulsa
  Human Services Agency, the community action agency for
  Tulsa County, Oklahoma. During our May 30 meeting with you,
  we agreed to:

       --Identify Tulsa Agency managerial problems in general,
         and specifically in its energy assistance and weather-
         ization programs.

       --Recommend ways to correct such problems.

       Subsequently, we met with your Tulsa staff to discuss
  complaints it had received about the Tulsa Agency programs.
  The staff asked that we explore the feasibility of coordinat-
  ing the weatherization program with the Tulsa Jaycees' winter-
  izing projects and the activities of local vocational technical
  schools.

       We interviewed headquarters and regional officials of the
  Community Services Administration, the Department of Labor,
  and the Department of Energy and officials of the Oklahoma%/
  Department of Economic and Community Affairs, the Tulsa City
  Manpower Planning Division, and the Tulsa County Department
  of Social Services. Also, we met with current and former
  board members and staff of the Tulsa Agency. We reviewed and
  analyzed Tulsa Agency files for the period January 1978
  through September 1979, visited selected weatherization
  projects, and spoke with selected weatherization and energy
  assistance program applicants.




                        ~II ~JJI il fl(013944)

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