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GGD-79-20 1 (1978-12-22)

handle is hein.gao/gaobaayjo0001 and id is 1 raw text is: UNITED STATES GENERAL ACCOUNTING OFFICE WASHINGTON, D.C. 20548 GCN41MAL GOVVERNME4T&d DIVISION 8-114874 December 22, 1978 The Honorable William F. Bolger Postmaster General 6-0 United States Postal Service Dear Mr. Bolger: We recently completed a limited assessment of the Postal Service's Area Mail Processing Program--a program designed primarily to reduce labor costs by consolidating mail processing functions. While our work Supported our earlier belief that the program's concept is sound, it also indicated that the Service may not be maximizing the program's savings. More savings might have been realized if the Service (1) had developed better plans and (2) had performed post-evaluations which would have assessed actual savings achieved and identified necessary corrective measures. In response to individual congressional requests, we previously evaluated the Service's plans for implementing area mail processing in several offices to determine the reasonableness of estimated savings, the potential effect on mail service, and the impact on employees. Although our evaluations took place before the plans were implemented, we found that the consolidations were economically justified and that the area mail processing concept was sound. There were indications, however, that the area mail processing plans were inadequate and that estimated savings might not be fully realized. Recently, we reviewed 34 area mail processing plans from the 5 postal regions and conducted post-evaluations for 3 of these plans. We found that the plans were inadequate because they lacked the complete and accurate data management needed to assess either the potential benefits or the actual accomplishments of area mail processing. The inadequate plans stemmed from vague guidelines from headquarters which have been inconsistently applied by the Service's five regions. /, GGD-79-20 108216 02931 002931,

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