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DOCUOENT RESONE
07335 - [B25075251
(The Need To Improve the dministrative ]fiiciency of the AFDC
Program in Contra Costa County1 California]. BRD-78-159;
B-164031(3). September 5, 1978. 5 pp. + enclosure (12 pp.).
Report to Secretary, Department of Health, Education, and
Welfare; by Greoory J. Ahart, Director, Human Resources Div.
Issue Area: Income Security Programs: Program monitoring and
Administration (1303).
Contact: Human Resources Div.
Budget Function: Income Security: Public Assistance and Other
Income Supplements (601).
Organization Concerned: Contra Costa County, CA.
congressional Relevance: House Committee on Ways and Beans;
Senate Committee on Finance.
The administrative efficiency of the Aid to Families
with Dependent Children (AFDC) program in Contra Costa County,
California, was analyzed to determine the potential for
improving program administration by identifying deficiencies
affectinq both the overall productivity of eligibility workers
and the level of service provided to clients. Since fiscal year
1973, costs associated with administering the AFDC program have
risen significantly, and California has experienced
administrative cost increases similar to the national trend. In
Contra Costa County, an inappropriate basis for determining
staffing needs as well as organizational and intake system
design problems have resulted in the inefficient utilization of
staff ane a reduced level of client service. These
inefficiencies have resulted in an estimated excess annual
administrative cost of about S1.14 million, almost 181 of the
county's fiscal year 1978 budgeted expenditures for AFDC income
maintenance and non-social-service activities. Ccmparative data
on other California .ounties indicate that these inefficiencies
in program administration can be eliminated without increasing
the AFXC payment error rate. The Secretary of Health, Education,
and Welfare should: assist California and its counties to make
operational analyses of AFDC program administration, establish a
mechanism for collecting and evaluating administrative
performance data, increase the level of technical assistance to
the States with respect to administrative operitions, require
the States to develop appropriate analytical tools, establish a
reasonable statewide staffing standard, and limit Federal
reimbursement for administrative costs to ernch State based on
that staffing standard. (RS)](ViewImageLocal?handle=hein.gao/gaobaaybf0001&div=1&collection=&method=preview&ext=.png&size=3)