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HRD-77-126 1 (1978-05-23)

handle is hein.gao/gaobaaxjs0001 and id is 1 raw text is: 


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Supplemental Security Incom-e:

Quality Assurance System:

An Assessment Of Its Problems

And Potentlal For Reducing

Erroneous Payments

hnrc.'ed management of the Supplemental
SEtcurity Income prograin would be an r-stir
mountab'a task with 'out zm effective quality
assura'lce system  for reviewing ill program
aspects and a firm conimitnunt by the Social
Security Adninistratior. to use that system to
its fullest potential. GAO's review of this
system was done at the request of Senator
Birch Bayh. Vhile many positive results have
occurred over the past 3 years, as evidulnced
by a significant reduct:on in program pay-
ment eirors, improvements are needed to fur
ther strengthcn the quality assurance system
and enhance Social Sccurity's ability to
achieve additional ecoomies in managing this
program.

GAO recommends that quality assurance
data gathering techniques and training be im-
)roved and that Social Security establish a
corrective action system, assess the need for
severa' program evaluation groups, and focus
additional resources on studying specific
problem areas.






                                                                     HRD 77S126

                    ..l~OU<~MAY 2 . 19-1

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