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HRD-78-95 1 (1978-03-28)

handle is hein.gao/gaobaawzd0001 and id is 1 raw text is: ..~ .~.4


                  UNITED STATES GENERAL ACCOUNTING OFF'
                         WASHINGTON, D.C. 205348

HUMAN REOURCES                                        LM105513
   DIVISION

   B-164031(5)                            March 28, 1978




   The Honorable Elliott H. Levitas
   House of Representatives

   Dear Mr. Levitas:

         In your letter of March 31, 1977, you asked us to evaluate
    alleged problems in organization, management, and efficient use
    of Federal funds at the National Medical Audiovisual Center
    (NMAC) in Atlanta, Georgia. You informed us that you had been
    receiving reports from NMAC employees alleging problems in
    these areas. In spite of written inquiries to and reports from
    officials of the National Library of Medicine (NLM), which is
    administratively responsible for NMAC, and the Civil Service
    Commission, you said the allegations had not been satisfactorily
    confirmed or refuted.

         You asked us to help resolve allegations concerning at
    least three areas of NMAC activity. These were employee
    allegations that:

         1. NMAC was incurring excessive costs because it was
             contracting for audiovisual production rather than
             producing in-house.

         2. NMAC was lax in enforcing contract deadlines and
             was receiving poor quality work from contractors.

         3. NMAC was not fully or productively using its
             personnel and equipment.

         Althouqh we found that the first allecation was inappro-
    priate and lacked perspective, we noted other problems which
    indicate that NMAC was incurring excessive costs in its
    contract program. The second and third allegations are essen-
    tially valid but need to be viewed in the croper perspective.




                    S       YRD-78-95
                                                       (102027)

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