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DOCUMENT RESUME
05030 - [B01452181 (Res-1ricted)
[Review cf Proposal tr Establishing a'centxalized Governmaent
Travel Agency]. LCD-7'09; B-103315. Pebruary 3, 1978.11 pp.
Report to Sen. Edward lorinsky; by Fred J. Shafer, Director,
Loqistics and Communflctions Div.
Contact: Logistics andEmaaunicationa Div.
Budqet Function: Comflrce and Transportation: Air Transportation
(405).
organization Concernef General Services &ftinistration.
Congressional Relevance: Sen. Edward Zorinsky.
Authority: Privacy &ctbk 1974.
A Governaent:.Me automated airline reservation-and
ticketing system was proposed to reduce costs ty using ,t fler
people. The basis fo~it;ings in the pro6poal Is the reduction
of personnel currea oocessing travel reserveaicns '(di.ect
labor) and the elimnation of indirect labor, such as .-
secretaries, involve. 47J-the travel process. the saviig,-A
indirect labor would. ,.tbe realized iy ,eliminatini any.-
personnel but would ,ysent incremental savings of tiviLawhich
could be devoted to me.productive ftcions. In addition,
overpayments to airlies-believed to occur in current p&oedures
could be eliminated.' tent and proposed.Acost estimates-cannot
be validated because thrbasic data ued in the proposal-were
unreliable. Centralil--aysten equipmentjcosts uvore estimated to
be about S960,000 baj1--6n the propose914s estimate.of travel
volume. This estimat preliinaJL*.4 as apparen4tj.ased
on a misunderstandinToU the systa's Concept'. -Aban4doning .
independently develops4agency reseratiion and ticketing- sstems
in tavor of a centralized-systesm equires planning,. -
coordination, and con~Besus. The proposed- system appeasi to be
technically feasible-,because of its similarit ,to s.stem -used
by major airlines. However, alternative metho'ds have not been
considered. (aRS) - .](ViewImageLocal?handle=hein.gao/gaobaawqc0001&div=1&collection=&method=preview&ext=.png&size=3)