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GAO-09-669R 1 (2009-05-18)

handle is hein.gao/gaobaannk0001 and id is 1 raw text is: 


   I
   GA 0
TM    WAccountability * Integrity * Reliability
United States Government Accountability Office
Washington, DC 20548


         May 18, 2009


         The Honorable Solomon Ortiz
         Chairman
         Subcommittee on Readiness
         Committee on Armed Services
         House of Representatives

         Subject: Questions for the Record Related to the Implementation of the Department
         of Defense's National Security Personnel System

         It was a pleasure to appear before your subcommittee on April 1, 2009, to discuss the
         Department of Defense's (DOD) implementation of its new human capital system for
         managing civilian personnel-the National Security Personnel System (NSPS).' This
         letter responds to your request that I provide answers to questions for the record
         from the hearing. The questions, along with my responses, follow.


         Questions from Chairman Ortiz

         1. GAO noted that NSPS was implemented too quickly.
            0 What steps could have been taken to roll out NSPS in a more orderly
               and fair fashion?

         As we have previously reported, we support the need to expand broad banding
         approaches and pay-for-performance-based systems in the federal government.2
         However, moving too quickly or prematurely to implement such programs, whether
         at DOD or elsewhere, can significantly raise the risk of doing it incorrectly. Hasty
         implementation could also set back the legitimate need to move to a more
         performance- and results-based system for the federal government as a whole. Thus,
         while it is imperative that we take steps to better link employee pay to performance
         across the federal government, how it is done, when it is done, and the basis on
         which it is done can make all the difference in whether or not such efforts are
         successful. In our view, one key need is to modernize performance management



         'GAO, Human Capital: Improved Implementation of Safeguards and an Action Plan to Address
         Employee Concerns Could Increase Employee Acceptance of the National Security Personnel System,
         GAO-09-464T (Washington, D.C.: April 1, 2009).
         2 GAO, Defense Transformation: DOD's Proposed Civilian Personnel System and Governmentwide
         Human Capital Reform, GAO-03-741T (Washington, D.C.: May 1, 2003).


GAO-09-669R Human Capital

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