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GAO-03-965R 1 (2003-07-03)

handle is hein.gao/gaobaamgd0001 and id is 1 raw text is: im & , G A 0 Comptroller General . Accountability * Integrity * Reliability of the United States United States General Accounting Office Washington, DC 20548 July 3, 2003 The Honorable Susan M. Collins Chairman Committee on Governmental Affairs United States Senate Subject: Posthearing Questions Related to Proposed Department of Defense (DOD) Human Capital Reform On June 4, 2003, I testified before your committee at a hearing entitled Transforming the Department of Defense Personnel System: Finding the Right Approach.' This letter responds to your request that I provide answers to posthearing questions from Senator George V. Voinovich and Senator Thomas R. Carper. The questions and responses follow. Questions from Senator Voinovich 1. Mr. Walker, in your written testimony, you support the phased in approach for DOD reforms. While this will give the Department additional time to establish a better personnel system, do you believe it may contribute to a fractured atmosphere, potentially creating a culture of haves, employees benefiting from the new system and have-nots? As I have testified, we believe that it is critical that agencies or components have in place the human capital infrastructure and safeguards before implementing new human capital reforms. This institutional infrastructure includes, at a minimum (1) a human capital planning process that integrates the agency's human capital policies, strategies, and programs with its program mission, goals, and desired outcomes, (2) the capabilities to develop and implement a new human capital system effectively, and (3) a modem, effective, credible and, as appropriate, validated performance appraisal and management system that includes adequate safeguards, such as reasonable transparency and appropriate accountability mechanisms, to ensure the fair, effective, and nondiscriminatory implementation of the system. Clearly, some components of DOD may have such an infrastructure and safeguards in place before others. However, as we have noted, in the human capital area, how you do something and when you do it, can be as important as what you do. In our view, 'U.S. General Accounting Office, Human Capital: Building on DOD's Reform Effort to Foster Governmentwide Improvements, GAO-03-851T (Washington, D.C.: June 4, 2003). GAO-03-965R DOD Human Capital Reform

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