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GGD-00-148R 1 (2000-06-30)

handle is hein.gao/gaobaalpy0001 and id is 1 raw text is: A # GAO United States General Accounting Office General Govermnent Division Washington, D.C. 20548 B-285515 June 30, 2000 The Honorable Fred Thompson Chairman The Honorable Joseph I. Lieberman Ranking Member Committee on Governmental Affairs United States Senate Subject: Observations on the General Services Administration's Fiscal Year 1999 Performance Report and Fiscal Year 2001 Performance Plan As you requested, we have reviewed the 24 Chief Financial Officers (CFO) Act agencies' fiscal year 1999 performance reports and fiscal year 2001 performance plans required by the Government Performance and Results Act of 1993 (GPRA). In essence, under GPRA, annual performance plans are to establish performance goals and measures covering a given fiscal year and provide the direct linkage between an agency's longer-term goals and day-to-day activities. Annual performance reports are to subsequently report on the degree to which those performance goals were met. This letter contains two enclosures responding to your request concerning key program outcomes and major management challenges at the General Services Administration (GSA). Enclosure I to this letter provides our observations on GSA's fiscal year 1999 actual and fiscal year 2001 planned performance for the key outcomes that you identified as important mission areas for the agency. These key outcomes are as follows: quality products and services are provided to federal agencies at competitive prices and significant price savings to the government; federal buildings are safe, accessible, and energy efficient; and federal buildings are adequately maintained. Enclosure II lists the major management challenges facing the agency that GSA's Inspector General (IG) identified; discusses GAO work related to the challenges; discusses how GSA's fiscal year 1999 performance report addresses the progress the agency made in resolving these challenges; and identifies the applicable goals and measures in the fiscal year 2001 performance plan that relate to these challenges. Results in Brief Overall, GSA's fiscal year 1999 performance report showed mixed results in meeting the agency's goals for the three key outcomes and had limited discussion of the IG's major management challenges. GSA's fiscal year 2001 performance plan did not contain agency GAO/GGD-OO-148R GSA's FY 1999 Performance and FY 2001 Performance Plan Page 1

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