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GAO-17-608R 1 (2017-07-20)

handle is hein.gao/gaobaakzd0001 and id is 1 raw text is: 




G      A               U.S. GOVERNMENT ACCOUNTABILITY OFFICE
441 G St. N.W.
Washington, DC 20548



July 20, 2017


The Honorable Bennie G. Thompson
Ranking Member
Committee on Homeland Security
House of Representatives

The Honorable Bonnie Watson Coleman
Ranking Member
Subcommittee on Transportation and Protective Security
Committee on Homeland Security
House of Representatives


Aviation Security: TSA Does Not Have Valid Evidence Supporting Most of the Revised

Behavioral Indicators Used in Its Behavior Detection Activities

Congressional Requesters:

Over the past 10 years, the Transportation Security Administration (TSA) has employed
thousands of trained behavior detection officers (BDO) to identify passengers exhibiting
behaviors indicative of stress, fear, or deception at airport screening checkpoints. According to
TSA, certain verbal and nonverbal cues and behaviors-TSA's behavioral indicators-may
indicate mal-intent, such as the intent to carry out a terrorist attack.1 These behavioral indicators
include, for example, assessing the way an individual swallows or the degree to which an
individual's eyes are open. According to TSA, such indicators provide a means for identifying
passengers who may pose a risk to aviation security and referring them for additional
screening.2

TSA officials have reported that behavior detection methods are based on techniques that have
been used by defense organizations and law enforcement agencies for years. However, we
reported in November 2013 that available evidence did not support whether behavioral
indicators can be used to identify persons who may pose a risk to aviation security.3
Specifically, we reported that TSA had not demonstrated that BDOs could consistently identify


1The exact wording and descriptions of the specific behavioral indicators are sensitive security information. The
complete list of behavioral indicators is also sensitive, so in this report we only include selected examples that have
been approved by TSA for public release.
2During referral screening, if passengers exhibit additional behaviors, or if other events occur, such as the discovery
of a suspected fraudulent document, BDOs are to refer these passengers to a law enforcement officer for further
investigation.
3GAO, Aviation Security. TSA Should Limit Future Funding for Behavior Detection Activities, GAO-1 4-159
(Washington, D.C.: Nov. 8, 2013).


GAO-1 7-608R TSA Behavior Detection


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