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GAO-17-481R 1 (2017-05-12)

handle is hein.gao/gaobaakuj0001 and id is 1 raw text is: GAOU.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Washington, DC 20548 May 12, 2017 The Honorable Chris Murphy Ranking Member Subcommittee on the Legislative Branch Committee on Appropriations United States Senate The Honorable Brian Schatz United States Senate Architect of the Capitol's Oversight of the Senate Food Service Contract The Architect of the Capitol (AOC) is responsible for the maintenance, operation, and preservation of the buildings and grounds of the U.S. Capitol complex, which consists of more than 17.4 million square feet of building space and covers 587 acres of ground. Among its many activities, the AOC awards and administers contracts to acquire the goods and services needed to operate the complex. For example, the AOC contracts with a vendor to operate various food service outlets within the Senate office buildings. In 2015, issues arose regarding possible incorrect job classifications and wages for workers employed by the Senate food service contractor, Restaurant Associates, LLC. You requested that we review the oversight actions of the AOC with respect to that contract. In response to your request, this letter addresses (1) the extent to which the AOC monitors the performance of its food service contractor in a manner consistent with its prescribed oversight process, (2) the factors AOC considered in deciding to exercise its option to extend the term of the contract, and (3) the steps taken by AOC following the discovery of the wage issue. We reviewed AOC contracting policies and interviewed AOC officials regarding the procedures the agency uses to oversee its contractors. We assessed the AOC's oversight of the food service contract to determine whether the agency's efforts were consistent with the terms of the contract and AOC's contracting policies. We reviewed documentation and interviewed AOC contracting officials to discuss how they conduct oversight, how they assure compliance with the terms of the contract, the factors they considered prior to extending the contract, and the extent to which they took or considered remedial actions to address performance deficiencies. In addition, we met with representatives from Restaurant Associates to obtain information about the actions they took when the wage issues were identified. We also met with officials from the Department of Labor and reviewed relevant documents regarding its investigation of a wage complaint against Restaurant Associates. We conducted this performance audit from December 2016 to May 2017 in accordance with generally accepted government auditing standards. Those standards require that we plan and perform the audit to obtain sufficient, appropriate evidence to provide a reasonable basis for our findings and conclusions based on our audit objectives. We believe that the evidence obtained provides a reasonable basis for our findings and conclusions based on our audit objectives. GAO-1 7-481 R AOC Food Service Contract Page 1

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