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DOCUMENT RESUME
03060 - (A2073167]
[Costs of Repairing Government Vehicles Damaged in Accidents].
B-158712. Jujy 25, 1977. 9 pp.
Report to Joel W. Solomon, Administrator, General Services
Administration; by Robert G. Rothwell (for Fred J. Shafer,
Director, Logistics and Communications Div.).
Issue hrea: Facilitisz and Material Minagement (700).
Contact: Logistics and Communications Div.
Budget Function: -.ommerc-e and Transportation: Ground
Transportation (404).
congressional Relevance: Sen. Sam Nuna.
At the request of Sen. Sam Nunn, a study was made of
the repair costs and claim settlement procedures used by several
civil and defense agencies for Government vehicles involved in
accidents. The General Services Administration (GSA) Regions IV
and V policies and procedures for handling repairs to damaged
vehicles appear adequate to protect the Government's interest.
However, several practices relative to appraisal and repair
estimates, postrepair inspection, claims processing, and
assessments of temporary loss of vehicle use or total loss of
vehicle need attention. Findings/Conclusions: There is a need
for more detailed analysis of vendor repair estimates which
often differ from appraiser's estimates. Some repair shops were
given advance copies of GSA repair estimates which may act to
increase costs. An in-house capability for estimating collision
damages and repair costs would allow the agency to better
evaluate reasonableness of prices and quality cf repair work.
Postrepair inspection is needed as is more dispatch in
processinq accident claims dgainst third parties. Loss of
vehicle us has not been included as a recoverable cost when
establishi.g claims against third parties. Instructions are
needed to clarify the value of total loss vehicles when
recovering damages from third parties. Recommendations: Each
GSA activity managing vehicle fleets should review its practices
and procedureo to determine whether similar situations exist and
take whatever action is appropriate to correct deficiencies.
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