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B-151678 1 (1974-01-07)

handle is hein.gao/gaobaagse0001 and id is 1 raw text is: UNITED STATES GENERAL ACCOUNTING WASHINGTON, D.C. 20548 FEDERAL PERSONNEL AND £COMPENSATION DIVISION B-151678 JAN 7 1974 The Honorable Robert E. Hampton lIlllllllllll llllIllllIlllllIl Chairman, United States Civil Service Commission 3111l111 ' LM096788 Dear Mr. Hampton: During fiscal year 1973 we reviewed the administration of the Civil Service Commission Executive Seminar Centers (ESCs) and Regional Training Centers (RTCs) to determine whether improvements could be made in the training they provide to Federal agencies. We obtained information from the Commission's Bureau of Training, three ESCs, and the Dallas, New York, and San Francisco RTCs. We also used a questionnaire which was returned by about 75 percent of a random sample of fiscal year 1972 Berkeley ESC graduates. The questionnaire showed a favor- able reaction to that training program. However, certain management weak- nesses existed in the administration of the Commission's training programs. On November 6, we discussed this report with the Director of the Bureau of Training who agreed with our findings and proposed recommendations. EXECUTIVE SEMINAR CENTERS The goals of the ESCs--to broaden the attending mid-level executives' management perspectives and to open communication and interchange among the executives--are generally being met. Many agencies would like to send'additional employees to the courses. At the centers we learned that 2 ESCs conducted twenty 2-week ses- sions and that the third center conducted 18 sessions during fiscal year 1973, using the facilities only 40 and 36 weeks a year, respectively, for course presentations. Because there were more than 500 unfilled requests for the training during fiscal year 1973, we discussed with ESC officials the possibility of adding two 13-day sessions at each center, during weeks containing holidays. We are pleased to learn that this plan has now been put into effect, along with our proposal that the workload of the program directors be increased to meet the offerings generated by this rescheduling. Little new development effort would be required since the additional ses- sions would offer Management of Organizations, a course taught 40 percent of the time in fiscal year 1973.

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