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B-153862 1 (1973-09-20)

handle is hein.gao/gaobaafwb0001 and id is 1 raw text is: 7. UNITED STATES GENERAL ACCOUNTING OFFICE WASHINGTON, D.C. 20548 TRANSP~ORTATION AND 3)c ( CLAIMS DIVISION B-153862 SEP 2 0 1973 LM096063 The Honorable Michael P. Balzano, Jr. Director, ACTION 3 Dear Mr. Balzano: In two prior reports on the Ptssira~tivepran control of unused yassenger tickets, we stated that the Peace Corps was not (1) obtaining refunds for some of&dte tickets issued to prospective trainees who did not report to their training sites, (2) reducing the backlog in processing unused tickets for refund, or (3) accounting for refunds or unused tickets according to standards and principles set forth by the Comp- troller General. We were promised corrective actions after each report. We reviewed the operations of ACTION to determine if it had taken corrective measures. We examined the files at ACTION headquarters and talked with officials responsible for unused passenger tickets and related refund practices. UNUSED TICKET CONTROLS AND PROCEDURES AGAIN FOUND INADEQUATE In our latest review, we found that ACTION had --at least $75,000 worth of unused tickets, ranging in age from a few weeks to 2 years, and many refund applications and exchange orders that had never been returned to carriers; --almost $3,800 in carrier refund checks that had not been deposited; --not sent refund applications to carriers for tickets lost by volunteers; and --not forwarded to GAO, as required for its audit of transportation payments, information on about 4,500 tickets on which nearly $800,000 had been refunded by the carriers. 7 ~ ~ ~ A APO%(O1~C

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