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B-103315 1 (1971-09-03)

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 Dear Mr. Begich:

         Reference is made to your letter of July 28, 1971, forwarding a copy
    of a letter from Mr. Ken Wien, Wright Alaskan Travel, concerning the nonuse
    of travel agencies. You requested that the General Accounting Office (GAO)
    undertake a study of its regulations governing the procurement of passenger
    transportation services for official Government travel§ particularly that
    part concerning the use of travel agencies.

         Section 2013, title 5, of the General Accounting Office Policy and
    Procedures Manual for Guidance of Federal Agencies provides that official
    passenger transportation services by air, bus, rail, or water be procured
    directly from carriers and that travel agencies not be utilized to secure
    such transportation (1) within the United States, Canada, or Mexico, (2) be-
    tween the United States and Canada or Mexico, (3) from the United States or
    its possessions to foreign countries, or (4) between the United States and its
    possessions and between and within its possessions.

         A limited use of travel agencies is permitted under certain circumstances
    when authorized by administrative regulations for travel within foreign coun-
    tries (except Canada and Mexico), between foreign countries, or from foreign
    countries to the United States and its possessions, provided no payment is
    made by the Government to a travel agency in addition to that which would
    have been properly chargeable had the service been obtained directly from
    the carrier(s) involved.

         Our regulations pertaining to transportation and travel are constantly
    being reviewed and studied to provide agencies and carriers with up-to-date
    uniform information and guidance which will lead to improved traffic procure-
    ment and management consistent with good fiscal practices.

         In 1966, in response to a request from the House Select Committee on
    Small Business, we made a detailed study of our regulations regarding the
    use of travel agencies by Government departments and agencies for the procure-
    ment of passenger transportation services. On the basis of our analysis of
    information developed within GAO or furnished to us by other Government agen-
    cies and by carrier associations, we concluded in our report (B-103315, Octo-
    ber 17, 1966) that the restrictions on the use of travel agencies were legally,
    economically, and administratively sound. Most of the Government administra-
    tive offices contacted shared that view and apparently would not use travel
    agencies even if free to do so.

         One of the reasons for requiring Government agencies to procure passenger
    transportation services directly from the carriers is the availability of
    special discounts; reduced fares, rates, and charges; and concessions granted
    by carriers on Government travel. These concessions are granted partly because



                           50TH ANNIVERSARY 1921-1971

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