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B-163074 1 (1973-07-18)

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                    COMIPROLLER GENERAL OF THE UNITED STATES
                            ... ..... ..H...N  20548
                         RELEASED


     B-163074                                                JUL 18 1973


     The Honorable George H. Mahon
     Chairman, Committee on Appropriations   y
     House of Representatives

     Dear Mr. Chairman:

          During the past 7 years the Army has spent about $75 million to
     de~3.o~pa~e~.o rmation sYstem-;-the Combat Service Sup-
     port System (CS3). CS3's basic objective is to improve the efficiency
     and responsiveness of combat service support by augt g such func-
     tions as supply, personnel, and maintenance at the division and corps
     level of the field Army and to provide the commanders with up-to-date
     information on these functions under field and garrison conditions.

          At your request we have monitored this system's development since
     late 1969. In prior reports to you concerning CS3, we suggested that
     it not be deployed outside the test site at Fort Hood, Texas, until it
     has been proven workable.
          At the time of our last report to you (B-163074, June 2, 1972),
     each division and each corps was to maintain separate coupazmap        s
     to be interconnected by communication links to provide teleprocessing
     capabilities. The Army has since changed CS3's concept to using a
     computer complex at the corps level as a service center to provide, with-
     out teleprocessing capabilities, automated data processing (ADP) services
     for a corps with a maximum of three divisions. This change was intended
     to resolve issues your Committee identified and problems we previously
     reported. The new concept was also intended to be less costly than
     alternatives the Army evaluated and to be-pmore compatible with its fund-
     ing constraints for developing CS3.

          On March 1, 1973, we discussed with a member of your Committee staff
     our reservations about and the potential difficulties that might be
     experienced with the service center concept. We were primarily concerned
     with the computers' ability to process the workloads and with CS3's
     ability to interface efficiently with other systems and to recover from
     equipment failures or outages and to expand to meet known future work-
     loads. The Army was then preparing to demonstrate the service center
     concept at Fort Hood. We were asked to monitor that demonstration and
     to report to you on our observations and conclusions; this report responds
     to that request.

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