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DOCUMENT RESUME
02259 - [A1572538]
[Civil Service Commission's Procedures and Processes Used in
Hiring Clerical and Technical Employees]. FPCD-77-5; B-179810.
May 27, 1977. 7 pp.
Report to Alan K. Campbell, Chairman, Civil Service Commission;
by H. L. Krieger, Director, Federal Personnel and Compensation
Div.
Issue Area: Personnel Management and Compensation (330);
Personnel Management and Compensation: Equal Employment
Opportunity (302).
Contact: Federal Personnel and Compensation Div.
Budget Function: General Government: Central Personnel
Management (805).
Congressional Relevance: House Committee on Post Office and
Civil Service.
The efficiency and effectiveness of the Civil Service
Commission (CSC) and several agencies in obtaining qualified
persons for competitive clerical and technical positiors were
surveyed. Observations were made primarily from data obtained
from region IX area offices in San Francisco and Sacra2ento, and
therefore, may not reflect the total system.
Findings/Conclusions: Although the CSC system is designed to be
a fair and equitable applicant examination and referral system
that responds quickly to agency requirements, three problem
areas were found: length of time required for placing
applicants' names on job registers, inaccuracy of information on
registers about applicants' availability and employment
interests, and unused certificates of eligible applicants sent
to agencies by CSC. The job registers were returned unused for a
variety of reasons, including that extra lists were requested to
nsure that there would ne enough applicants to choose from, and
the position may be cancelled, regraded, or never materialize. A
predetermined score/instant referral (PDS) system %as developed
to fill the many vacant steno-typists positions in the San
Francisco area. Thc system, designed to test walk in
applicants againsit a minimum score and by-pass the register, was
considered to b' successful and worth expanding. The California
State Personnel Board, after giving written and oral
examinations to applicants, de-lermines their eligibility and
refers them directly to the agencies. (SMS)](ViewImageLocal?handle=hein.gao/gaobaacgz0001&div=1&collection=&method=preview&ext=.png&size=3)