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DOCUMENT RESUME
00432 - (A0751349]
Government Printing Operation Improvements Since 1974
LCD-77-408; B-114829. February 22, 1977. 24 pp.
Report to the Congress; by Robert F. Keller, Acting Comptroller
General.
Issue Area: Facilities and material Management: Cperation and
Maintenauce of Facilities (708).
Co-itact: Logistics and Communications Div.
5udget Function: General Government: Other General Government
(806).
organization Concerned: Government Printing Cffice; Depaktment
of the Army; Department of the Air Force; General Services
Administration; Department of the Treasury.
Congrets:Lonal Relevance: House Committee on Armed Services;
;enate Committee on Armed Services; Congress.
Auti.3rity: 44 U.S.C. 501. 44 U.S.C. 1718.
.n the past few years, GAO has reccmmended that
Government printing operations be improved in the areas of:
service to the public; pricing of publicaticns sold tc the
public; maragement of ageicy printing plants; and management of
regional printing procurement offices. In accordance with these
recommeudations, the Government Printing Office and other
agencies have implemented many changes; printing costs have been
reduced, anau k.-ductivity has increased. Findings/Conclusions:
The procurement process for many orders has teen shortened.
Sales revenues now exceed costs. Greater use by several agencies
of regional printing procurement has reduced costs 4nd increased
productivity. Intaragcncy groups are currently studying how
printing can best be done in certain geographical areas.
Customer service has been greatly speeded up, and inventory and
quality control have been much improved. Regional procurement
offices now provide better service to Federal agencies than they
did in 1974; for instance, in the contractor selection and
billing processes. Recommendations: The Public Printer should:
establish more precise standards to compare expected with actual
performance and productivity; establish a consistent approach to
evaluating contractor's responsibility before making awards;
determine whether cost plus 50% pricing is still necessary; and
adjust the scale of billing prices so that agencies are charged
the costs they incur on small, medium, and large dollar print
orders. (DJM)](ViewImageLocal?handle=hein.gao/gaobaabvx0001&div=1&collection=&method=preview&ext=.png&size=3)