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              Congjressional                                                      ____
           ~ ~Research Service






The IRS's Free Direct Filing Pilot Program



Updated February 7, 2024

Individuals may satisfy their income tax obligations by filing a paper return or filing an electronic one (e-
filing). To e-file, a taxpayer must use software preapproved by the Internal Revenue Service (IRS). Most
individual returns are e-filed. For the 2022 tax year (through December 29, 2023), the IRS received 162
million returns, 93% of which (150 million) had been e-filed. Professional preparers submitted 57% of the
e-filed returns and self-preparing individuals the other 43%.
Historically, the IRS has provided taxpayers with several options for free e-filing, but those options did
not include e-filing directly with the IRS through a secure portal on its website, an option known as Direct
File (DF). As a result of several recent developments, a DF option is now available as a pilot program
during the 2024 filing season.
This Insight describes how the pilot DF system came to be and how it is intended to work.


Emergence of An IRS Direct-File Option

The IRS's efforts to create a DF system go back to the early 2000s. The initial attempt was a response to a
2001 directive from the Office of Management and Budget to expand e-filing as part of an effort to
increase the range of online federal government services. In 2002, concerned about the cost of developing
and maintaining a DF system and facing opposition in Congress to such an initiative, the IRS formed a
partnership with a number of commercial tax preparation firms to provide free tax preparation and e-filing
to lower-income taxpayers through a program known as Free File. Under the agreement establishing the
program, member companies were to provide free e-filing to eligible taxpayers through their online
platforms, and in return, the IRS would refrain from developing its own DF system.
This restriction lasted from 2003 until 2019, when it was dropped from the memorandum of
understanding governing the Free File program. There were several reasons for this decision. Historic
usage rates for the program had ranged from 3% to 4% of eligible taxpayers. The IRS invested little in
promoting and policing the program. Some media reports in 2019 revealed that some member companies
had been diverting Free File-eligible taxpayers to the companies' paid filing services.
Interest in the IRS providing a DF service seems to have grown since 2019. The Inflation Reduction Act
(IRA, P.L. 117-169) provided the IRS with $15 million to create a direct e-file task force and deliver two
reports to Congress by May 16, 2023. The task force was to prepare one report, and an independent third
party chosen by the IRS was to prepare a second report.
                                                                 Congressional Research Service
                                                                   https://crsreports.congress.gov
                                                                                       IN12270

CRS INSIGHT
Prepared for Members and
Committees of Congress

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