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                                                                                         Updated  January 22, 2024

The Internal Revenue Service's Free File Program (FFP):

Current Status and Policy Issues


The Internal Revenue Service first allowed individual
income tax returns to be filed electronically (e-filed)
through a pilot program that began in 1986 and involved
five tax preparers. Since then, e-filing has grown to the
point that 92% of individual tax returns for the 2021 tax
year were e-filed.

E-filing has advantages for both tax administrators and
taxpayers. For the former, e-filing substantially lowers the
cost of processing returns and entails lower error rates,
relative to paper returns. For the latter, e-filing allows
individuals to receive a tax refund sooner than they would
with a paper return.

The IRS has been promoting e-filing by individuals,
businesses, and tax practitioners since the late 1990s. A key
part of this effort is the Free File Program (FFP). The FFP
makes  it possible for individuals, regardless of their filing
status, with adjusted gross incomes (AGIs) at or below a
specified amount ($79,000 in the 2023 tax year) to e-file
their federal income tax returns, free of charge, using
software provided by participating tax preparation
companies. There are seven such companies at the start of
the 2024 filing season. The IRS provides a secure portal on
its website for eligible taxpayers to access the FFP.
Taxpayers with AGIs above the FFP limit may e-file their
returns, free of charge, through the same portal, using the
Free File Fillable Forms, which are electronic versions of
tax forms and schedules that offer no filing assistance.

Origin  of the FFP
The FFP  originated through two sources. One was the IRS
Restructuring and Reform Act of 1998 (RRA, P.L. 105-
206). The act directed the IRS to increase the share of e-
filed individual returns to 80% by 2007 from 23% in 1998
with assistance from the private sector.

A second source was a 2001 directive issued by the Office
of Management  and Budget's (OMB's)  Quicksilver Task
Force implementing President George W. Bush's E-
Government  Initiative. One of the 24 projects chosen by the
task force was the EZ Tax Filing Initiative. It was intended
to increase the probability of the IRS achieving an 80%
individual e-filing rate by 2007 by allowing paper filers to
e-file their returns free of charge through a partnership
between the IRS and tax software companies.

Initially, the IRS tried achieving the aims of the Initiative
by developing digitized versions of Form 1040 (and its
schedules and instructions) that could be accessed at no cost
through WhiteHouse.gov. When  it became apparent that the
IRS would be unable to complete such a project anytime
soon, Treasury Secretary Paul O'Neill asked IRS


Commissioner  Charles Rossetti in January 2002 to establish
a partnership with tax software companies to develop a free
online filing system that would be managed by the IRS for
low-income  taxpayers, who were most likely to file paper
returns. The resulting private-public partnership was
initially called the Free File Alliance (FFA); it is now
known  as Free File, Inc. (FFI).

The IRS did not achieve its 2007 e-filing goal until 2012,
when  83% of individual returns were e-filed.

Structure  an d Evolution of the FFP
The FFP  began when the IRS signed an agreement with the
17 original FFI member companies on October 30, 2002.

The agreement laid down a clear division of authority and
responsibility between the IRS and the member companies.
It required the companies to provide their tax preparation
and filing services through IRS.gov at no cost to 60% or
more of individual taxpayers, ranked by AGI. The
companies  set the eligibility requirements for free filing,
based on age, income, and state residence. To join the FFP,
each company  had to prove that it was capable of providing
such a service to at least 10% of individual filers.

The agreement made  the IRS responsible for enforcing
member  company  compliance with the terms of the
agreement. The agency had the authority to cancel the
agreement with one year's advance notice, if it determined
that most member companies  were providing too little
coverage.

A controversial element of the agreement was a
commitment  by the IRS to not compete in the market for
tax filing and preparation. Preventing the IRS from
becoming  a competitor was a major incentive for tax
software companies to create and participate in the FFP.

The IRS and FFI have extended and revised the original
agreement five times. These subsequent agreements are
linked to nine memoranda of understanding (MOU), which
serve to implement the revised agreements.

The second agreement (2005) reduced the range of free
services a company could offer to eligible taxpayers; this
meant that member companies  could no longer offer refund
anticipation loans to FFP taxpayers. In addition, the
agreement stipulated that no member company could serve
more than 50%  of such taxpayers, and increased the share
of taxpayers eligible for free filing through the FFP to the
bottom 70%  of individuals ranked by AGI.

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