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              Congressional                                                       ____
           ~   Research Service






Current Status of an IRS Free Direct Electronic

Filing Option



October 30, 2023

Individuals have two options when they file a federal income tax return and related forms: a paper return
or an electronic return. Electronic filing (e-filing) involves preparing a return using software preapproved
by the Internal Revenue Service (IRS) and submitting it to the IRS electronically. In the 2021 tax year,
95%  (147.2 million) of individual income tax returns were e-filed; paid professional preparers submitted
57%  of e-filed returns and self-preparing individuals the other 43%.
The IRS provides several options for free e-filing (e.g., the Free File and the Volunteer Income Tax
Assistance programs), but it does not allow taxpayers to file directly with the IRS through a secure portal
on its website, an option known as Direct File (DF).
This Insight examines the current status of the IRS's efforts to develop a DF system.


Interest in an IRS Direct-File Option

The IRS looked into creating a DF system in 2001 in response to a directive from the Office of
Management  and Budget to offer such a service to taxpayers. In 2002, concerned about the cost of and
political opposition to providing free direct tax filing, the IRS entered into a partnership with a number of
commercial tax preparation firms to provide free tax preparation and e-filing to low- to medium-income
taxpayers through a program known as Free File. In return, the IRS agreed to refrain from developing a
competing DF option.
This limitation lasted until 2019, when it was dropped from an extension of the memorandum of
understanding governing the Free File program. There were several reasons for its disappearance. Usage
rates for the program averaged 3% to 4% of eligible taxpayers. The IRS invested little in promoting and
policing the program. Media reports in 2019 revealed the efforts of some Free File member companies to
divert Free File-eligible taxpayers to the companies' paid filing services.
Interest among some lawmakers in the IRS establishing its own DF service seems to have grown since
2019. The Inflation Reduction Act (IRA, P.L. 117-169) provided the IRS with $15 million to create a
direct e-file task force and deliver two reports to Congress by May 16, 2023. The task force was to
prepare one report, and an independent third party chosen by the IRS was to prepare the second report.

                                                                 Congressional Research Service
                                                                   https://crsreports.congress.gov
                                                                                       IN12270

CRS INSIGHT
Prepared for Members and
Committees of Congress

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