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The Internal Revenue Service's Free File Program (FFP):
Current Status and Policy Issues

The option to electronically file (e-filing) federal individual
income taxretums began in 1986. Since then its usagehas
grown considerably.AsofJuly 28,2022, 99% ofsuch
returns for the 2021 tax yearhad been e-filed.
E-filing has advantages for both taxadministrators and
taxpayers. Generally, e-filing substantially lowers the cost
ofprocessingreturns and leads to fewer errorrates. E-filing
also speeds up the processing of taxrefunds for individuals,
allowing themto receive refunds sooner than they would if
they were to file a paper return.
The IRS has been actively promoting e-filing for
individuals, businesses, and taxpractitioners since thelate
1990s. A key element of this strategy is the Free File
Program(FFP). The programpermits individuals,
regardless of filing status, with adjustedgross incomes
(AGIs) at or below a specified amount ($73,000 in the 2021
taxyear) to e-file their federal income taxretums, free of
charge, using software providedby participating tax
preparation companies; there were eight such member
companies at the start of the 2022 filing season. The IRS
provides a portal on its website for eligible taxpayers to
access the FFP. Taxpayers with AGIs above FFP limit may
e-file their returns, free of charge, through the same portal
using Free File Fillable Forms.
Origin of the FFP
The FFP has two sources. One was the IRS Restructuring
and ReformAct of 1998 (RRA, P.L. 105-206). Among
other things, the act directed the IRS to increase the shae of
e-filed individualreturns to 80% by 2007, with assistance
from the private sector. The e-filing rate was 23.5% in the
1998 tax year.
A second source was a directive is sued in 2001 by the
Office of Management and Budget's (OMB's) Quicksilver
TaskForce to implement President George W. Bush's E-
Government Initiative. One of the 24 initiatives chosen by
the taskforce was the EZ Tax Filing Initiative. It was
intended to assistthe IRS's efforts to achieve an 80% e-
filing rate for individuals by 2007 by making electronic tax
preparation and filing more acces sible to paper return filers
without requiring themor the federal government to pay for
commercial tax services. The key to success, senior
Treasury officials thought at the time, was for the IRS to
establish a single point ofaccess for lower- and middle-
income taxpayers to free online taxpreparation andfiling
services providedby taxsoftware companies. (The IRS did
not achieveits 2007e-filing goaluntil2012, when 83% of
individualreturns were e-filed.)

As a first step in implementing the EZ Tax Filing Initiative,
the IRS tried to develop a digitized version of Form 1040
and accompanying schedules and instructions that could be
acces sed at no cost through WhiteHouse.gov. It soon
became app arent that the IRS lacked the resources and
expertise needed to launch such a project anytime soon. To
overcome theseobstacles, in January2002, Treasury
Secretary Paul O'Neill asked IRS Commissioner Charles
Rossetti to forma partnership with taxs oftware companies
to develop a systemmanagedby theIRS for providing free
online tax preparation and filing services for lower-income
taxpayers. The resulting private-public partnership was
called the Free File Alliance (FFA).
Structure and Evolution of the FFP
The FFP began when the IRS signed an agreement with the
17 originalFFA member companies on October 30,2002.
The agreement contained a clear division of authority and
responsibility between the IRS and the participating
companies.
The initial agreement required the companies to make
available at no costtheirtaxpreparation andfiling services
through IRS.gov to at least60% oftaxpayers, rankedby
AGI. The companies retained complete control over the
services they provided and eligibility requirements, except
that each member company had to be capable of providing
free filing services to at least 10% of individual taxreturns
filed for a year.
The IRS was responsible for enforcing member company
compliance with the terms of the agreement. As a result, the
agency was authorized to cancelthe agreement with one
year's advance notice, if it determined that member
companies, over an extendedperiod, were failing to provide
adequate or required coverage.
The agreement involved a trade-off between increased
access to e-filing forpaper filers and the benefits froma
free direct-filing option for all taxpayers through the IRS
website. Under the agreement, the IRS pledged notto
compete in the market for tax filing and preparation. In
return, member companies agreed to offer free electronic
tax prep aration and filing services to low- to middle -inconr
taxpayers. This meant that the IRS could not develop
prefilled tax forms and make themavailable at no cost to
taxpayers throughits website.
The IRS and FFA (nowknown as Free File, Inc. or FFI)
have extended andrevisedthe original agreement five
times. These subsequent agreements are linked to nine
memoranda ofunderstanding (MOU).

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