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handle is hein.crs/govejbn0001 and id is 1 raw text is: Congressional
'.Research Service
The Americans with Disabilities Act in
Cyberspace: ADA Applicability to Websites
October 20, 2022
In 1990, passage of the Americans with Disabilities Act (ADA) required businesses nationwide to
accommodate people with disabilities. Under the statute's terms, for example, a motion picture house or
other place of exhibition or entertainment may not turn someone away because she uses a wheelchair,
must provide wheelchair seating with lines of sight comparable to standard seating, and must close-
caption movies so deaf patrons can understand the dialogue. But one question courts have long struggled
with is how the ADA applies, if at all, to cyberspace businesses. For instance, in 2022, is Netflix a place
of exhibition or entertainment covered like a physical motion picture house? Some have claimed that
courts' inconsistent conclusions about how to apply the ADA in this context have encouraged forum
shopping (filing suit in the most favorable jurisdiction). Advocates for businesses and for people with
disabilities alike have called for regulatory and legislative action. The Department of Justice (DOJ),
charged with enforcing the relevant provisions of the ADA, recently attempted to clarify the agency's
view, issuing guidance on cyberspace accessibility.
This Legal Sidebar discusses the ADA's text and history, then looks at judicial assessment of whether and
when the ADA applies to websites and web applications. Next, it discusses DOJ's views and closes with
considerations for Congress, including potential legislative measures to clarify if and when the ADA
applies to websites and web applications. Another Sidebar addresses how the ADA's accessibility
mandate may apply to websites-in particular, it describes potential standards to determine a website's
ADA compliance.
What Is a Public Accommodation? Defining the ADA's Reach
Title III of the ADA applies to public accommodations, that is, businesses and nonprofits open to the
public that fall within the statute's specified categories. Those categories were targeted at historically
brick-and-mortar businesses, which are then subject to accessibility and modification requirements. Many
courts, commentators, and agencies have long argued that the statutory text, written in a different era as
far as web commerce is concerned, leaves doubt about whether and how the statute applies in cyberspace.
Congressional Research Service
https://crsreports.congress.gov
LSB10844
CRS Legal Sidebar
Prepared for Members and
Committees of Congress

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