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$ Congressional Research Service
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                                                                                           Updated January 4, 2021

Introduction to Financial Services: Consumer Finance


Consumer  finance refers to the borrowing and saving
choices that people (i.e., households) make over time.
These financial decisions can be complex and can affect
financial well-being both now and in the future.
Understanding why  and how consumers make  financial
decisions is important when considering policy issues in
consumer  financial markets. Research on household finance
suggests that all of the components of a household's
finances-income,  consumption, savings, assets, and
debts-are  important to understand a household's financial
experience over time.

Safe and affordable financial services are an important tool
for most Americans to achieve financial security over the
course of their lives. People use three types of financial
products: credit, insurance, and financial investments. This
CRS  product focuses on the first category-credit products
(loans) for household purposes.

Consumer Debt
Households typically borrow money for the following
reasons:

  Asset Building. Using credit to make investments can
   allow a household to build wealth over time (e.g., a
   mortgage or student loan).

  Consumption   Smoothing.  Using credit to buy and
   consume  now and pay later (e.g., a credit card).

  Financial Shocks or Emergencies.  Using credit to pay
   for unexpected expenses, such as a car or home repair, a
   medical expense, or a pay cut (e.g., a payday loan).

Most households rely on credit to finance some expenses,
either to avoid having to postpone consumption until
sufficient funds have been saved or to avoid having to
liquidate wealth that is being accumulated for other
purposes, such as retirement.

According to the Federal Reserve Bank of New York,
mortgage debt is by far the largest type of debt for
households, accounting for approximately 69% of
household debt. Student debt (10.8%) is the second-largest
household debt, followed by auto loans (9.5%) and credit
cards (5.6%). As of the second quarter of 2020, household
debt totaled $14.35 trillion. (See Figure 1 for more
information on household debt as of the third quarter of
2020.)


Figure  I. Household Debt  Breakdown   in Q3 2020

Total Debt: $14.35 Trillion  Credit Card
2020  Q3                          ($o.81T) Home Equity
                      Student Loa Auto Loan ne of Credit
                           ($1STj ($1361!).361)
          Mo rtgage ($9. 56)(o.the


Source: Center for Microeconomic Data, Quarterly Report on
Household Debt and Credit, Federal Reserve Bank of New York, 2020.

Consumer Lending Regulation
In economic theory, consumer lending markets that are
competitive should lead to efficient outcomes for
consumers; yet, sometimes, market inefficiencies may be
observed. Common  issues in consumer financial markets
include (1) information asymmetries between financial
firms and consumers and (2) behavioral biases that
predictably bias consumers when making financial
decisions. In these cases, government policy can potentially
bring the market to a more efficient outcome. Policymakers
still must monitor the benefits and costs of various
regulatory approaches to determine whether a policy
intervention will help or harm the market.

Although each consumer financial market is governed by
various distinct laws and regulations, three types of policy
interventions are common.

  Standardizing  Consumer  Disclosures. Financial
   products can be complex and difficult for consumers to
   fully understand. Mandated consumer disclosures are
   generally intended to give consumers more information
   about the costs and terms before they take out a new
   financial product, thus reducing information gaps in
   understanding. Standardized disclosures also can help
   consumers  shop for the best terms, because all financial
   product terms are required to be disclosed in the same
   way.

  Preventing Unfair, Deceptive, or Abusive Practices
   or Acts. Consumers seeking loans or financial services
   could be vulnerable, because some consumers may lack
   financial knowledge or be susceptible to behavioral
   biases. For this reason, certain consumer protection laws
   prohibit unfair, deceptive, or abusive acts or practices.
   These acts and practices can include both individual
   firm conduct and product features.

  Ensuring  Fair Lending. Fair lending laws prohibit
   discrimination in credit transactions based upon certain
   borrower characteristics, such as sex, race, religion, and
   age. These laws historically have been interpreted to
   prohibit discrimination, whether intentional or due to


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