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                                                                                              Updated June 4, 2020

The Universal Service Fund and COVID-19: The FCC and

Industry Response


The need for social distancing, due to the Coronavirus
Disease 2019 (COVID-19) pandemic, has led to an increase
in remote working, distance learning, and telemedicine
activities that depend on connectivity to the
telecommunications and broadband network. The Federal
Communications Commission (FCC) and its Universal
Service Fund (USF) programs are viewed by some as
avenues to address this growing need. The FCC has taken
steps to expand and modify three of the USF programs: the
Lifeline Program; the Schools and Libraries (E-Rate)
Program; and the Rural Health Care Program, in response
to the pandemic and to address various aspects of social
distancing.


The USF was established in 1997 under the authority of the
Telecommunications Act of 1996 (P.L. 104-104) to
facilitate the deployment and adoption of fixed and mobile
telecommunications and broadband services. The FCC is
responsible for establishing USF policies and oversees the
Universal Service Administrative Company (USAC), an
independent not-for-profit organization tasked with
administering the USF. The FCC has used the USF to
address the growing connectivity needs and challenges
Americans face during the COVID-19 pandemic. Three
USF programs, the Lifeline Program, the Schools and
Libraries (E-Rate) Program, and the Rural Health Care
Program, have been viewed as instrumental to support the
nation's connectivity and social distancing needs.


The FCC, an independent regulatory agency responsible for
the regulation of interstate and international
communications services, is charged with, among other
things, developing the policies to meet the principles and
objectives of the universal service concept. This concept,
which has evolved over time, currently embraces the
principle that every American have access to broadband
connectivity and that access to and adoption of broadband
be a national goal. The FCC, under the provisions contained
in the Communications Act of 1934, as amended, operates
based on a public interest standard and as such has some
flexibility when establishing and implementing rules and
regulations. In general, rules may be waived by the FCC
on its own motion or on petition if good cause therefor is
shown (47 CFR § 1.3). In evaluating good cause for
waivers, the FCC has discretion to waive a rule when
particular facts make compliance inconsistent with the
public interest, and may take into account considerations of
hardship, equity, or more effective implementation of
policy. Under this authority, the FCC chose to leverage the
USF to help meet the nation's growing pandemic-related
telecommunications and broadband needs.


Since the pandemic began, the FCC has taken steps,
including the temporary lifting or suspension of program
rules, the modification of program requirements, the
issuance of temporary waivers, and the increase of budgets,
to modify USF programs to address public interest needs.


The implementation of social distancing measures to slow
the spread of COVID-19 has led to a growing
unemployment rate and financial hardship, coupled with the
growing need for connectivity to broadband. The Lifeline
Program, the only federal program focused on telephone
and broadband adoption for eligible low-income
households, is viewed as an instrumental program to
address growing connectivity needs of households facing
job and financial loss. The FCC has taken steps to protect
current enrollees and increase enrollment opportunities to
join the Lifeline program.

Usage requirements, de-enrollment procedures, and other
waivers have been extended until August 31, 2020.
Temporary waivers regarding program recertification and
reverification requirements have been issued, according to
the FCC, to enable Lifeline program providers to focus on
increasing new enrollments and protecting current program
subscribers. The FCC has also temporarily eased income
eligibility proof rules, modified application rules for those
living on rural tribal lands, and waived requirements that all
enrollment representatives individuals who represent
providers and seek out new enrollees to subscribe to the
USF Lifeline Program-register with the program
administrator, USAC.

The private sector has also taken steps to expand and
enhance its offered and funded low-income programs that
are separate from the Lifeline program. (See Industry
Response, below.)

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As schools increasingly move to distance learning options
to address social distancing requirements, the need for
connectivity so students can gain access to instruction and
complete school assignments from home has surged. The
USF E-Rate Program provides subsidies for eligible
elementary and secondary schools and classrooms, as well
as libraries, for internet access, internal network
connections, and telecommunications services.

The FCC has taken some actions to temporarily modify
program rules to facilitate distance learning objectives. The
FCC waived gift rules, until September 30, 2020, to enable
schools and libraries to solicit for and accept improved
connections and additional equipment and devices to


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