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![handle is hein.congrecreports/crptxabxk0001 and id is 1 raw text is: AUTHENTICATEO
U.S. GOVERNMENT
INFORMATION
Op
115TH CONGRESS REPORT
2d Session HOUSE OF REPRESENTATIVES 1 115-1043
FEDERAL AGENCY CUSTOMER EXPERIENCE ACT OF 2018
NOVEMBER 27, 2018.-Committed to the Committee of the Whole House on the
State of the Union and ordered to be printed
Mr. GOWDY, from the Committee on Oversight and Government
Reform, submitted the following
REPORT
[To accompany H.R. 2846]
[Including cost estimate of the Congressional Budget Office]
The Committee on Oversight and Government Reform, to whom
was referred the bill (H.R. 2846) to require the collection of vol-
untary feedback on services provided by agencies, and for other
purposes, having considered the same, report favorably thereon
with amendments and recommend that the bill as amended do
pass.
CONTENTS
Page
Sum m ary and Purpose of Legislation .................................................................... 4
Background and Need for Legislation ................................................................... 4
Statement of Oversight Findings and Recommendations of the Committee ...... 6
Statement of General Performance Goals and Objectives .................................... 6
L egislative H istory ................................................................................................. 6
C om m ittee C onsideration ....................................................................................... 6
R oll C all V otes ....................................................................................................... 6
Explanation of A m endm ents ................................................................................... 6
Application of Law to the Legislative Branch ...................................................... 7
Duplication of Federal Program s ........................................................................... 7
Disclosure of Directed Rule M akings .................................................................... 7
Federal A dvisory Com m ittee Act ........................................................................... 7
U nfunded M andates Statem ent ............................................................................. 7
E arm ark Identification ........................................................................................... 7
C om m ittee E stim ate ............................................................................................... 7
New Budget Authority and Congressional Budget Office Cost Estimate ........... 7
Section-by-Section A nalysis ................................................................................... . 9
The amendments are as follows:
Strike all after the enacting clause and insert the following:
89-006](ViewImageLocal?handle=hein.congrecreports/crptxabxk0001&div=1&collection=&method=preview&ext=.png&size=3)