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1 [i] (1980)

handle is hein.amenin/aeiabch0001 and id is 1 raw text is: 









The Decline of Service in the Regulated Industries, by Andrew S.
Carron and Paul W. MacAvoy, is a survey and appraisal of recent
regulatory experience in five industries-electric utilities, natural gas
disribution, telephone servie, airlines., and railroads. The authors
advance a theory of regulatory mismanagement that led to reduced
leveIs of service in the 1970s, Before 1965 regulatory conmissions
permitted the higher profit margins that flowed from rapidly in-
creasing productivity to be used for more and better service for
various groups of consumers. But the failure of regulatory bodies to
allow prices to increase with inflated costs after 1965 led to reduced
service quality. Slower productivity growth and accelerating inflation
in this adverse regulatory climate resulted in reduced investment
and slower growth of capacity. Recent improvements in regulatory
practice may ameliorate these undeixabie effects. Even so, attain-
ment of satisfactory performance in the future will depend on further
adiustments in the regulatory process to an :inflationary economic
climate.
     Andrew S. Carron cis a research associate in Ihe Economic Studies
Program at the Brookings Institution. Paul W. MacAvoy is Milton
Steinbach Professor of Organization and Management and Econom-
ics at Yale University and an adjunct scholar of the American En-
erprise linstitute'

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