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1973 - August DOT Ord. & Dec. [1] (August, 1973)

handle is hein.usfed/dotod0683 and id is 1 raw text is: Order 73-8-1 UNITED STATES OF AMERICA ?ANj)- CIVIL AERONAUTICS BOARD WASHINGTON, D. C. Adopted by the Civil Aeronautics Board at its office in Washington, D. C. on the 1st day of August, 1973 Compensation for failure to provide Dockets 25682 advertised features of first-class 25683 service proposed by 25685 25689 WESTERN AIR LINES, INC. ORDER REJECTING TARIFF By tariff revision 1/ marked to become effective August 15, 1973, Western Air Lines, Inc. (Western) proposes a rule which provides that a first-class passenger will receive the following compensation when the carrier fails to provide one of its advertised special first-class services: Scheduled, enroute flight time Amount of the passenger's first-class of flight Compensation Under one hour $ 5.00 One to two hours 10.00 Two to three hours 15.00 Over three hours 25.00 In support of the proposal, Western states that its system first-class load factor was only 37 percent for the year 1972, allegedly due principally to its lack of wide-bodied equipment which have proven especially attractive to first- class passengers on those competitive routes with a high proportion of first- class traffic. Western plans to institute a special promotional campaign describing the deluxe quality of its first-class service on all of its DC-10 (which went into service June 16, 1973), B-707, B-720, and B-727 flights. The carrier alleges that, since it is placing special emphasis on its first-class service features, the passenger has legitimate reason to expect some redress should these special services not be provided as the passenger had been led to anticipate. Western alleges that its proposal is closely analogous to the existing 1/ Revision to Airline Tariff Publishers, Inc., Agent, Tariff C.A.B. No. 142.

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